Privacy Policy

S&B FOODS INC. and its affiliated companies (collectively or as an individual company referred to as “S&B Foods Group”) recognize the importance of protecting the personal information of customers, business partners, employees, and other related parties (collectively “Related Parties”) and will comply with the Act on the Protection of Personal Information and other related laws, regulations, and guidelines, and will endeavor to handle personal information in an appropriate manner.

I. Collection of personal information

S&B Foods Group may acquire personal information about Related Parties to the extent necessary in the course of its business activities or when Related Parties make various requests to S&B Foods Group. In addition, personal information about Related Parties may be obtained through a third party, such as a contractor, or from publicly available information.

In all of these cases, S&B Foods Group will acquire personal information through legal and appropriate means.

The main items of personal information of Related Parties acquired by S&B Foods Group are as follows.

  • Name
  • Address
  • E-mail address
  • Social media account
  • Telephone number
  • Date of birth
  • Gender
  • Numbers for cashless payment
  • Record of inquiries
  • Data that can be used to identify a Related Party obtained using cookies
  • Data that can be used to identify a Related Party obtained using advertising identifiers (IDFA/ADID)
  • Other information provided to S&B Foods Group by Related Parties

In addition, the personal information obtained regarding applicants (“Applicant(s)”) in the S&B Foods Group's employment recruitment activities among Related Parties is as follows:

  • Name, e-mail address, telephone number, educational background, work experience, qualifications held, current annual income, health check results, whether the Applicant has a disability certificate, whether the Applicant has a residence card, self-promotional materials and other information provided in the application forms (regardless of format, documents provided by the Applicant to our company for the purpose of applying for employment activities, etc., such as resume, work history, application forms, etc.);
  • Information contained in communications between our company and Applicants for the purpose of interviews and other employment recruitment activities, in the form of conversations, telephone calls, e-mails, etc.; and
  • information about application and participation in employment recruitment activities, as well as the results of selection for employment.

II. Purpose of use of personal information

S&B Foods Group will use personal information of Related Parties only within the scope necessary to achieve the purposes listed in the following items in the planning and development, production, and sales activities of spices such as curry, pepper and garlic, and seasonings such as spices in tubes, instant curry, instant stew, pre-packaged foods, chilled foods, fresh herbs, herb-related products, and other various food products, as well as in operations associated with such activities. (Personal information obtained directly in writing may be used within the scope necessary to achieve, in addition to such purposes of use, other purposes of use that have been clearly indicated to Related Parties in advance.)

  1. Personal information about Related Parties obtained through inquiries, campaigns, events, use of S&B Foods Group facilities, etc.
    1. Respond to inquiries and complaints regarding products and services, and retain records of responses
    2. Campaigns, confirmation of eligibility, draws, notification of winners, delivery of prizes
    3. Reception and guidance and emergency contact information for facility tours of S&B Foods Group
    4. Holding, managing and operating events and seminars
    5. Conducting surveys, including monitoring and questionnaires, and asking for cooperation
  2. Personal information on Related Parties obtained through mail-order sites, etc.
    1. Execution of operations related to sales, delivery, and payment of products, rights, services, etc. of S&B Foods Group or a third party
    2. Information on products and services of S&B Foods Group or a third party
    3. Sending or providing gifts or other goods or services on behalf of a Related Party (personal information of the person designated as the recipient will be used for shipping and provision)
  3. Personal information about Related Parties obtained through membership registration, follower settings, e-mail delivery service registration, etc. for official websites, official social media accounts, etc.
    1. Notification of event information, etc.
    2. Information on products and services of S&B Foods Group
    3. Use of personal information on persons submitting or applying for information on websites operated by S&B Foods Group in the advertising materials of S&B Foods Group of postings or submissions on websites

    * Portrait rights, copyrights, and other intellectual property rights related to the contents of the posting set forth in (3) will belong to the Related Party who made the posting. Provided, however, as S&B Foods Group may publicize widely or use the superior works, by posting or submitting such submissions, the Related Party hereby grants to S&B Foods Group the right to use such submissions non-exclusively regardless of the region (including the right to sublicense them to a third party), and agrees not to exercise the moral rights of author against S&B Foods Group.

  4. Personal information on business partners in business activities (including businesses who have the potential to be business partners; hereinafter the same.)
    1. Development, improvement, and other quality improvement activities for products and services of S&B Foods Group or contractors of S&B Foods Group
    2. Confirmation necessary for business activities, business contacts, information provision, greetings, etc.
  5. Personal information of shareholders and investors
    1. Exercise of rights and performance of obligations under the Companies Act
    2. Sending and communicating business reports, shareholder rewards and other documents
    3. Shareholder management such as preparing shareholder data according to prescribed standards based on various laws and regulations
    4. Implementation and investigation of possible improvement of shareholder services
    5. Provision of information and communications about S&B Foods Group
    6. Services related to each item above
  6. Personal Information of Applicants
    1. Provision of information regarding employment recruitment activities and contact
    2. Implementation of employment recruitment selection procedures
    3. Confirmation of past applications to our company
    4. Management of Applicant's information
    5. Analysis and consideration of employment recruitment strategies for more effective employment recruitment activities within the S&B Foods Group
    6. Operations related to each of the above items
  7. Personal information regarding internships and retirees
    (Internship)
    1. Implementation of internship
    2. Operations related to business communication and equipment/facility management
    3. Operations related to labor management
    4. Operations related to education and training
    5. Operations related to safety, hygiene, health management, etc.
    6. Operations related to each item above
    (Retirees)
    1. Payment of retirement pension, etc.
    2. Communication necessary for business
    3. Provision of information on company status
    4. Fulfillment and communication of obligations under labor-related laws and regulations
    5. Operations related to each item above
  8. Personal information related to officers, employees, etc.
    (Personal information on officers, employees (including non-regular employees and part-time employees) and their families)
    1. Operations related to business communication and equipment/facility management
    2. Operations related to personnel and labor management
    3. Operations related to wages, bonuses, retirement allowances, corporate pensions, welfare programs, etc.
    4. Operations related to education and training
    5. Operations related to safety, hygiene, health management, etc.
    6. Services under laws and regulations, such as employment insurance, social insurance, tax/ social security, etc.
    7. Services related to shareholding associations
    8. Services related to each item above
    (Personal information about dispatched employees received by our company)
    1. Operations related to business communication and equipment/facility management
    2. Operations related to labor management
    3. Operations related to safety, hygiene, health management, etc.
    4. Services related to each item above
  9. Other (common)
    1. Exercise of rights and performance of obligations under contracts, laws, etc.
    2. Preparation of statistical information in a form that does not identify individuals for the purpose of improving product development, marketing activities, etc. of S&B Foods Group
    3. When delegated handling of personal information by a business partner, etc., execution of the delegated services (including shipping agency for products and communication, etc. associated with the shipment of products)
    4. Provision to partner companies for website operation, data management, etc. (the partner company will use the personal information of Related Parties only for the development, improvement, and other quality improvement activities of its own products and services)
    5. Analysis of personal information concerning Related Parties and development, advertising, promotion, and marketing activities and research and statistical analysis of marketing data of S&B Foods Group's products and services by methods including but not limited to the following:
    1. Providing personal information (*1) on Related Parties held by S&B Foods Group to a third party (*2) in a form that does not identify individuals and linking it to personal information on Related Parties held by a third party and other information on Related Parties
    2. Method in which S&B Foods Group obtains the personal information of Related Parties held by a third party in a form that does not identify individuals and links this to personal information about Related Parties held by S&B Foods Group and other information about Related Parties
    3. Method of performing (i) and (ii) together

    *1 “Personal information about Related Parties” in this section includes the following information.

    ・Personal information obtained by the S&B Foods Group, purchase histories of Related Parties, and other attribute information

    ・Browsing history, etc. of Related Parties on S&B Foods Group’s websites, digital platform operators, and advertising companies, etc. collected by using cookies and advertising identifiers (IDFA/ADID)

    *2 “third party” in this section refers to business partners, etc., including advertising companies in the digital marketing field.

  10. (6)Other purposes and methods for which prior consent has been obtained from Related Parties

III. Management and protection of personal information, supervision of subcontractors, security control measures

  1. Management and protection of personal information

    Regarding the handling of personal information provided by you, we will establish security control measures to ensure appropriate and strict management and prevent the leak of personal information to outside parties. In addition, we will strive to protect personal information by implementing appropriate and reasonable levels of security measures against risks such as unauthorized external access.

  2. Supervision of subcontractors

    S&B Foods Group may outsource the handling of personal information to subcontractors.
    In such cases, upon confirming the status of the handling of personal information, we will implement proper and strict management by taking measures such as entering into written agreements.

  3. Security control measures

    For details of measures taken by S&B Foods Group for the management and protection of personal information and supervision of contractors, please contact the help desk described in VIII. Contact for inquiries.

IV. Provision and joint use of personal information a third party

  1. Provided by a third party

    S&B Foods Group will not disclose or provide personal information of Related Parties to third parties except in the following cases. However, subcontractors listed in the above III. 2. and the person using jointly in the following IV.2. will not be included in “third parties.”

    1. When providing personal information to S&B Foods Group’s partner companies for the purpose of marketing activities including development, advertising, promotion, and face-to-face communication, as well as research and statistical analysis of marketing data of S&B Foods Group’s products and services as described in II. Purposes of Use of Personal Information above
    2. When providing information necessary for the provision of settlement services and related services (including identity verification, billing address verification, credit checks, fraud detection and prevention, etc.) by settlement agents and credit card issuers to which S&B Foods Group outsources settlement services to settlement agents and credit card issuers
    3. When processed into a state in which individuals cannot be identified as statistical data
    4. When pursuant to laws and regulations
    5. When otherwise there is consent from Related Parties
  2. Joint use

    S&B Foods Group will jointly use the personal information of Related Parties as described below. Please note that the handling of joint use may be reviewed as necessary in the future. In that case, we will notify or make a public announcement in advance.

  3. Item Content
    (1) Scope of joint users S&B Foods GroupOpens in a new tab
    (2) Purpose of joint use The same as the purpose of use described in II. Purpose of use of personal information above.
    (3) Items of personal information to be jointly used The same as the items of personal information in above I. Collection of personal information
    (4) Name, address and name of the representative responsible for management of joint personal information S&B FOODS INC.
    Chief Information Officer
    Minoru Yokoi

V. Personal information

S&B Foods Group may use for a purpose described in II. Purpose of Use of Personal Information personal information such as cookies and advertising identifiers (IDFA/ADID) about Related Parties acquired from other businesses (including, but not limited to, DMP providers and partner businesses in the digital marketing field), which are linked to personal information about Related Parties and then obtained as personal data.

VI. Request for disclosure, etc

If S&B Foods Group receives a request from a Related Party for disclosure, correction, addition, deletion, suspension of use, etc., or any other request regarding personal information in accordance with the Act on the Protection of Personal Information, S&B Foods Group will promptly respond to such request within a reasonable scope in accordance with the prescribed procedures. Please contact the help desk below.

  1. Help desk

    Contact point described in VIII. Contact for inquiries

  2. Items to be disclosed regarding personal information subject to disclosure requests (“Retained Personal Data”)
  3. Item Content
    (1) Name and address of business operator handling personal information and name of representative S&B Foods Group companiesOpens in a new tab
    (2) Purpose of use The same as the purpose of use described in II. Purpose of Use of Personal Information above.
    (3) Procedures for responding to requests for disclosure, etc. Please contact the help desk.
    (4) Security control measures taken by S&B Foods Group regarding Retained Personal Data The same as with the safety control measures described in III. Management and protection of personal information, supervision of contractors, and safety control measures, please contact the help desk.

VII. Handling of cookies

  1. Cookies

    S&B Foods Group's website includes pages that use a mechanism called “cookies” for the purpose of understanding website use, distributing advertisements, obtaining statistical data, etc., for the purpose of providing better services to Related Parties. Cookies are one of the mechanisms by which website servers identify users. The browser used by Related Parties is identified thereby, but no personal information about Related Parties is directly identified. Related Parties may set their browsers to refuse to accept cookies or to display a warning when cookies are received. Please note that you may not be able to receive some of the services on the website if you reject the request.

  2. Services by third party business operators used by S&B Foods Group

    S&B Foods Group uses cookies and uses the services provided by the following third parties, and may provide the relevant third party with information about Related Parties that, by itself, cannot identify individuals.

    If you wish to disable (opt out) the delivery of advertisements, etc. via third party cookies, you can do so from the following companies’ websites.

  3. Third party Operator Site
    Google LLC https://adssettings.google.com/anonymous?hl=enOpens in a new tab (marketing Platform)
    https://tools.google.com/dlpage/gaoptout/?hl=enOpens in a new tab
    Facebook Japan G.K. https://www.facebook.com/policies/cookies/Opens in a new tab (facebook)
    https://www.instagram.com/about/legal/privacy/Opens in a new tab (instagram)
    LY Corporation https://privacy.lycorp.co.jp/en/setting/Opens in a new tab
    X Corp. https://business.twitter.com/en/help/troubleshooting/how-twitter-ads-work.htmlOpens in a new tab
    Pinterest, Inc. https://help.pinterest.com/en/article/your-privacy-and-data-settingsOpens in a new tab

VIII. Contact for inquiries

If you have any opinions, questions, or other inquiries regarding the handling of personal information, please contact us at @here

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